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Active Duty , All Regions
Getting Care Quickly
2001
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait More than 15 Minutes Past Appointment
Benchmark 83 78 84 63
CONUS MHS 67 63 71 63
Region 1 65 63 71 64
Region 2 66 61 72 60
Region 3 63 59 69 60
Region 4 70 64 65 65
Region 5 74 65 70 59
Region 6 68 65 69 64
Region 7/8 71 67 74 68
Region 9 64 63 74 59
Region 10 74 69 73 63
Region 11 66 60 77 64
Region 12 66 70 71 65
Europe 69 69 79 62
Asia 66 63 72 66
Latin America 68 79 81 58
Alaska 73 64 68 67
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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 Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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