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Active Duty , All Regions Claims Processing 2001 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 81 | 85 |
| CONUS MHS | 67 | 71 |
| Region 1 | 61 | 71 |
| Region 2 | 67 | 64 |
| Region 3 | 72 | 72 |
| Region 4 | 73 | 76 |
| Region 5 | 65 | 62 |
| Region 6 | 72 | 74 |
| Region 7/8 | 69 | 77 |
| Region 9 | 61 | 65 |
| Region 10 | 65 | 72 |
| Region 11 | 70 | 76 |
| Region 12 | 68 | 70 |
| Europe | 74 | 76 |
| Asia | 57 | 61 |
| Latin America | *** | *** |
| Alaska | 60 | 70 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||