Active Duty , 2001 Composite Scores, Region 1


Active Duty , Region 1 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Region 1	76	64	66	87	86	37	66	36	51	63	60	87
305th Med Grp-McGuire	78	67	65	89	88	37	68	38	49	62	62	91
436th Med Grp-Dover	78	68	66	91	88	34	67	36	46	65	62	90
66th Med Grp-Hanscom	80	65	63	93	90	38	63	41	52	56	57	93
89th Med Grp-Andrews	77	64	63	90	87	*******	*******	40	57	*******	*******	86
Dewitt ACH	76	60	65	86	83	39	72	35	49	63	49	91
Guthrie AHC	73	61	67	85	83	37	74	30	47	*******	70	80
Keller ACH	77	65	67	88	88	*******	*******	36	63	64	76	81
Kimbrough ACC-Ft Meade	75	65	66	84	88	34	57	31	44	62	55	88
NACC Groton	71	60	71	85	87	35	*******	19	35	*******	55	82
NACC Newport	81	72	76	93	91	*******	*******	33	61	*******	*******	90
NACC Portsmouth NH	78	69	74	94	90	29	73	33	51	72	56	87
NMCL Quantico	72	59	58	84	85	40	70	33	37	*******	49	84
NNMC Bethesda	77	66	65	87	89	29	*******	28	50	69	65	89
Out of Catchment Region 01	74	*******	*******	82	79	*******	*******	49	56	*******	*******	77
Walter Reed AMC	77	58	63	86	84	33	58	37	51	58	58	95
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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