Active Duty , Customer Service , Region 1


Active Duty , Region 1 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Region 1	38	35	37
305th Med Grp-McGuire	40	26	46
436th Med Grp-Dover	39	25	39
66th Med Grp-Hanscom	44	33	38
89th Med Grp-Andrews	*******	50	*******
Dewitt ACH	43	32	41
Guthrie AHC	30	40	42
Keller ACH	*******	*******	*******
Kimbrough ACC-Ft Meade	31	38	32
NACC Groton	33	27	*******
NACC Newport	*******	*******	36
NACC Portsmouth NH	25	25	35
NMCL Quantico	48	36	36
NNMC Bethesda	30	28	31
Out of Catchment Region 01	*******	*******	*******
Walter Reed AMC	36	24	39
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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