Active Duty , 2001 Composite Scores, Region 11


Active Duty , Region 11 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Region 11	77	68	67	86	86	46	73	41	53	65	58	85
92nd Med Grp-Fairchild	86	75	78	96	93	60	78	44	63	61	73	94
Madigan AMC	81	72	73	85	90	55	91	52	60	81	65	82
NH Bremerton	75	67	*******	82	84	*******	*******	36	54	*******	*******	83
NH Oak Harbor	75	64	70	87	86	*******	*******	30	42	*******	*******	88
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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