Active Duty , Customer Service , Region 11


Active Duty , Region 11 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Region 11	41	42	55
92nd Med Grp-Fairchild	59	69	52
Madigan AMC	53	45	67
NH Bremerton	*******	*******	*******
NH Oak Harbor	*******	*******	*******
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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