Active Duty , 2001 Composite Scores, Region 12


Active Duty , Region 12 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Region 12	75	69	68	85	82	49	69	45	45	56	51	82
15th Med Grp-Hickam	80	71	77	91	83	44	64	51	55	63	44	88
NMCL Pearl Harbor	77	73	70	87	87	52	*******	49	45	50	53	84
Tripler AMC	75	69	67	86	83	54	*******	43	43	60	56	81
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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