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Active Duty , Region 12 Customer Service 2001 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 39 | 42 | 45 |
| Region 12 | 41 | 55 | 52 |
| 15th Med Grp-Hickam | 37 | 52 | 44 |
| NMCL Pearl Harbor | 56 | 40 | 61 |
| Tripler AMC | 45 | 62 | 56 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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