Active Duty , 2001 Composite Scores, Europe


Active Duty , Europe 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Europe	77	69	70	86	84	51	75	43	48	52	60	85
48th Med Grp-Lakenheath	78	77	71	89	87	56	*******	42	50	49	74	81
52nd Med Grp-Spangdahlem	82	77	78	90	90	54	74	48	57	77	54	87
86th Med Grp-Ramstein	81	72	69	91	88	59	*******	45	54	52	61	89
Heidelberg Meddac	79	72	73	90	90	*******	*******	46	50	64	63	84
Landstuhl Regional Medcen	74	60	64	85	81	42	74	42	49	52	48	83
Wuerzburg Meddac	69	58	59	77	78	*******	*******	35	44	*******	*******	77
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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