Active Duty , Customer Service , Europe


Active Duty , Europe Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Europe	46	53	53
48th Med Grp-Lakenheath	*******	*******	68
52nd Med Grp-Spangdahlem	50	60	52
86th Med Grp-Ramstein	*******	66	54
Heidelberg Meddac	*******	*******	40
Landstuhl Regional Medcen	32	45	48
Wuerzburg Meddac	*******	*******	*******
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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