Active Duty , 2001 Composite Scores, Asia


Active Duty , Asia 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Asia	75	65	67	86	85	45	59	41	48	50	58	85
121st Gen Hosp-Seoul	72	55	60	83	84	41	*******	36	38	51	52	85
18th Med Grp-Kadena AB	83	76	75	87	89	52	*******	47	56	58	66	94
374th Med Grp-Yokota AB	84	75	77	96	96	*******	*******	58	55	*******	*******	87
51st Med Grp-Osan AB	74	62	72	90	84	42	*******	41	50	48	71	77
NH Guam-Agana	79	79	65	85	89	*******	*******	46	57	*******	*******	85
NH Okinawa	75	68	67	85	83	*******	*******	46	57	*******	66	77
NH Yokosuka	71	62	69	85	83	42	*******	38	48	23	41	78
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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