Active Duty , Customer Service , Asia


Active Duty , Asia Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Asia	41	43	49
121st Gen Hosp-Seoul	44	34	45
18th Med Grp-Kadena AB	*******	52	65
374th Med Grp-Yokota AB	*******	*******	*******
51st Med Grp-Osan AB	*******	*******	52
NH Guam-Agana	*******	*******	*******
NH Okinawa	*******	*******	*******
NH Yokosuka	31	43	50
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users