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Active Duty , Region 2
2001 Composite Scores
  Total Score Ease of Access Communication and Customer Service Ratings Prevention
  Total Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care
Trends  
Benchmark NA 74 77 90 89 57 83 59 68 72 73 87
CONUS MHS 76 64 66 85 84 42 69 41 50 58 59 85
Region 2 74 61 65 84 83 43 66 38 50 58 56 83
1st Med Grp-Langley 70 57 47 75 78 32 *** 28 37 64 58 89
4th Med Gr-Seymour Johnson 78 68 60 83 85 47 75 38 52 61 70 91
McDonald ACH 74 67 58 78 78 *** *** 34 49 *** *** 90
NH Camp Lejeune 68 53 61 78 83 *** *** 34 55 *** *** 67
NH Cherry Point 80 *** *** 96 97 *** *** 40 56 *** *** 86
NMC Portsmouth 77 65 69 88 83 46 71 42 56 70 53 85
Womack AMC 73 60 66 83 86 50 84 43 44 44 57 77
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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