Click for Trend data  Return to Main Page    Help
Active Duty , Region 2
Customer Service
2001
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 39 42 45
Region 2 38 45 46
1st Med Grp-Langley 37 26 33
4th Med Gr-Seymour Johnson 43 50 48
McDonald ACH *** *** ***
NH Camp Lejeune *** *** ***
NH Cherry Point *** *** ***
NMC Portsmouth 36 51 52
Womack AMC 42 54 54
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users