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Active Duty , Region 4
Customer Service
2001
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 39 42 45
Region 4 43 38 48
16th Med Gr-Hurlburt Field 35 47 51
325th Med Grp-Tyndall 36 41 35
42nd Med Grp-Maxwell 42 46 50
81st Med Grp-Keesler *** *** ***
96th Med Grp-Eglin *** *** 54
Fox AHC *** *** ***
Lyster ACH *** *** ***
NH Pensacola *** *** 47
Out of Catchment Region 04 *** *** ***
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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