Active Duty , 2001 Composite Scores, Region 5


Active Duty , Region 5 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	76	64	66	85	84	42	69	41	50	58	59	85
Region 5	75	64	67	85	83	36	63	33	50	60	64	86
375th Med Grp-Scott	80	71	70	88	84	40	*******	42	59	56	65	91
74th Med Grp-Wright-Patt	82	73	72	91	92	*******	*******	39	61	57	64	91
Blanchfield ACH	67	55	62	72	76	*******	*******	22	34	*******	*******	83
Ireland ACH	75	63	63	83	85	41	*******	42	49	64	71	83
NH Great Lakes	78	73	65	89	84	*******	*******	43	56	*******	*******	85
Out of Catchment Region 05	73	53	71	89	81	26	52	17	48	54	*******	90
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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