Active Duty , Customer Service , Region 5


Active Duty , Region 5 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Region 5	36	33	39
375th Med Grp-Scott	*******	32	41
74th Med Grp-Wright-Patt	*******	38	41
Blanchfield ACH	*******	*******	*******
Ireland ACH	43	*******	50
NH Great Lakes	*******	*******	*******
Out of Catchment Region 05	36	21	22
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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