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Active Duty , Region 6 2001 Composite Scores |
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| Total Score | Ease of Access | Communication and Customer Service | Ratings | Prevention | ||||||||
| Total | Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | |
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| Benchmark | NA | 74 | 77 | 90 | 89 | 57 | 83 | 59 | 68 | 72 | 73 | 87 |
| CONUS MHS | 76 | 64 | 66 | 85 | 84 | 42 | 69 | 41 | 50 | 58 | 59 | 85 |
| Region 6 | 77 | 66 | 66 | 85 | 85 | 43 | 73 | 46 | 53 | 54 | 58 | 85 |
| 12th Med Grp-Randolph | 79 | 62 | 63 | 88 | 87 | 36 | *** | 41 | 51 | *** | 66 | 94 |
| 2nd Med Grp-Barksdale | 81 | 67 | 67 | 91 | 88 | 52 | 80 | 41 | 57 | 62 | 54 | 91 |
| 314th Med Grp-Little Rock | 82 | 70 | 67 | 90 | 87 | 49 | 78 | 49 | 54 | 57 | 72 | 91 |
| 59th Med Wing-Lackland | 82 | 72 | 69 | 87 | 91 | *** | *** | 59 | 61 | 61 | 58 | 86 |
| 72nd Med Grp-Tinker | 78 | 65 | 70 | 87 | 84 | 41 | 76 | 42 | 45 | 54 | 72 | 89 |
| 7th Med Grp-Dyess | 80 | 72 | 72 | 79 | 83 | 53 | 86 | 40 | 54 | 64 | 75 | 91 |
| 82nd Med Grp-Sheppard | 79 | 69 | 65 | 85 | 84 | *** | *** | 45 | 54 | 57 | 61 | 91 |
| Bayne-Jones ACH | 74 | 69 | 64 | 79 | 84 | *** | *** | 44 | 41 | *** | *** | 84 |
| Brooke AMC | 81 | 69 | 73 | 82 | 87 | 44 | *** | 50 | 56 | *** | 79 | 91 |
| Darnall ACH | 72 | 62 | 60 | 84 | 79 | 38 | 64 | 46 | 50 | 55 | 50 | 78 |
| NH Corpus Christi | 79 | 68 | 66 | 86 | 89 | 47 | 70 | 42 | 48 | 66 | 55 | 90 |
| Out of Catchment Region 06 | 74 | *** | *** | *** | *** | *** | *** | 32 | *** | *** | *** | 83 |
| Reynolds ACH | 74 | 65 | 62 | 77 | 78 | *** | *** | 42 | 45 | *** | 54 | 87 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page | ||||||||||||
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