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Active Duty , Region 6
Customer Service
2001
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 39 42 45
Region 6 39 45 43
12th Med Grp-Randolph *** 39 47
2nd Med Grp-Barksdale 49 55 53
314th Med Grp-Little Rock 45 49 53
59th Med Wing-Lackland *** 42 50
72nd Med Grp-Tinker 42 43 37
7th Med Grp-Dyess 47 51 63
82nd Med Grp-Sheppard *** *** 49
Bayne-Jones ACH *** *** ***
Brooke AMC *** 36 39
Darnall ACH 30 41 43
NH Corpus Christi 49 32 61
Out of Catchment Region 06 *** *** ***
Reynolds ACH *** *** ***
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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