Active Duty , Customer Service , Region 7/8


Active Duty , Region 7/8 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Region 7/8	38	46	46
10th Med Grp-USAF Academy	40	40	48
22nd Med Grp-McConnell	43	60	51
28th Med Grp-Ellsworth	49	40	49
341st Med Grp-Malmstrom	*******	*******	*******
355th Med Gr-Davis Monthan	30	41	49
366th Med Gr-Mountain Home	34	30	44
377th Med Grp-Kirtland	25	31	41
509th Med Grp-Whiteman	*******	*******	*******
55th Med Grp-Offutt	*******	64	*******
56th Med Grp-Luke	*******	*******	*******
75th Med Grp-Hill	33	38	17
90th Med Grp-F.E. Warren	*******	*******	44
99th Med Grp-O'Callaghan	*******	*******	*******
Evans ACH	48	53	44
Irwin ACH	*******	*******	*******
L. Wood ACH	*******	*******	56
Munson AHC	25	36	25
Out of Catchment Region 08	*******	50	*******
R W Bliss AHC	57	50	47
William Beaumont AMC	*******	*******	*******
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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