Active Duty , Customer Service , Region 9


Active Duty , Region 9 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	39	42	45
Region 9	43	40	51
30th Med Grp-Vandenberg	*******	*******	*******
61st Med Squad-Los Angeles	*******	*******	*******
95th Med Grp-Edwards	*******	*******	39
NH Camp Pendleton	*******	*******	*******
NH Twentynine Palms	*******	*******	*******
NMC San Diego	*******	*******	*******
Weed ACH	39	44	54
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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