 |
 |
||
|
Active Duty , Region 10 Customer Service 2001 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 39 | 42 | 45 |
| Region 10 | 46 | 54 | 48 |
| 60th Med Grp-Travis | *** | *** | *** |
| NH LeMoore | *** | *** | *** |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||