Active Duty Dependents , 2001 Composite Scores, All Regions


Active Duty Dependents , All Regions 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	65	68	84	83	46	73	47	54	65	65	78
Region 1	70	62	67	84	81	32	56	33	50	61	67	79
Region 2	72	64	63	83	82	46	76	43	51	67	65	77
Region 3	73	67	67	83	82	50	77	47	56	64	64	77
Region 4	75	63	70	86	86	48	77	45	54	61	62	81
Region 5	69	59	65	83	82	41	66	40	51	60	63	75
Region 6	75	65	68	84	85	48	84	51	57	65	70	77
Region 7/8	76	67	72	86	84	49	72	49	58	70	68	80
Region 9	74	68	68	83	84	54	77	56	55	65	63	76
Region 10	76	69	71	87	84	54	83	54	56	69	69	79
Region 11	76	72	70	85	86	49	74	55	60	68	65	79
Region 12	78	71	73	86	88	57	73	58	56	69	61	82
Europe	75	72	72	86	85	50	82	48	54	59	65	80
Asia	74	66	68	83	84	54	69	50	53	59	66	79
Latin America	77	73	77	92	89	*******	*******	49	66	74	70	76
Alaska	72	66	68	75	79	51	83	48	51	60	63	78
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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