 |
 |
|
|
Retirees and Dependents , All Regions Claims Processing 2001 |
||
| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 81 | 85 |
| CONUS MHS | 73 | 80 |
| Region 1 | 69 | 75 |
| Region 2 | 76 | 82 |
| Region 3 | 78 | 80 |
| Region 4 | 70 | 77 |
| Region 5 | 64 | 78 |
| Region 6 | 76 | 85 |
| Region 7/8 | 70 | 83 |
| Region 9 | 79 | 83 |
| Region 10 | 75 | 81 |
| Region 11 | 71 | 83 |
| Region 12 | 76 | 74 |
| Europe | *** | *** |
| Asia | *** | *** |
| Latin America | *** | *** |
| Alaska | *** | *** |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||