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All Users , All Regions
Courteous and Helpful Office Staff
2001
  Courteous and Respectful Helpful
Benchmark 93 87
CONUS MHS 91 84
Region 1 92 85
Region 2 90 81
Region 3 89 83
Region 4 92 87
Region 5 90 85
Region 6 90 83
Region 7/8 92 86
Region 9 88 81
Region 10 92 87
Region 11 92 85
Region 12 88 85
Europe 90 85
Asia 90 83
Latin America 93 88
Alaska 89 81
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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