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All Users , All Regions Claims Processing 2001 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 81 | 85 |
| CONUS MHS | 71 | 77 |
| Region 1 | 63 | 69 |
| Region 2 | 74 | 77 |
| Region 3 | 76 | 78 |
| Region 4 | 71 | 76 |
| Region 5 | 65 | 70 |
| Region 6 | 77 | 82 |
| Region 7/8 | 69 | 79 |
| Region 9 | 73 | 78 |
| Region 10 | 75 | 79 |
| Region 11 | 68 | 79 |
| Region 12 | 71 | 74 |
| Europe | 77 | 82 |
| Asia | 61 | 67 |
| Latin America | 56 | 64 |
| Alaska | 70 | 79 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||