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All Users , Europe Customer Service 2001 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 43 | 46 | 48 |
| Europe | 45 | 54 | 57 |
| 48th Med Grp-Lakenheath | 56 | 70 | 66 |
| 52nd Med Grp-Spangdahlem | 43 | 64 | 56 |
| 86th Med Grp-Ramstein | 57 | 66 | 58 |
| Heidelberg Meddac | 46 | 45 | 59 |
| Landstuhl Regional Medcen | 33 | 45 | 56 |
| Wuerzburg Meddac | 42 | 52 | 58 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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