All Users , 2001 Composite Scores, Asia


All Users , Asia 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	79	67	70	87	86	46	74	45	57	65	65	84
Asia	77	67	69	87	86	49	64	45	52	55	63	83
121st Gen Hosp-Seoul	72	56	62	82	83	43	63	38	42	55	59	83
18th Med Grp-Kadena AB	82	76	74	90	87	58	*******	53	57	54	70	88
374th Med Grp-Yokota AB	81	69	72	90	91	*******	*******	54	58	55	73	84
51st Med Grp-Osan AB	78	67	74	92	87	39	*******	41	53	50	70	82
NH Guam-Agana	79	77	71	85	89	53	*******	51	55	60	57	82
NH Okinawa	76	68	68	86	84	53	*******	48	57	65	64	76
NH Yokosuka	78	68	74	89	87	48	*******	45	54	44	56	83
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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