All Users , 2001 Composite Scores, Region 2


All Users , Region 2 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	79	67	70	87	86	46	74	45	57	65	65	84
Region 2	77	65	67	85	84	45	75	43	55	65	64	82
1st Med Grp-Langley	75	65	60	83	82	45	75	38	48	60	63	84
4th Med Gr-Seymour Johnson	79	68	65	84	87	47	74	44	58	72	73	85
McDonald ACH	77	65	64	86	86	49	75	42	54	68	69	83
NH Camp Lejeune	72	60	63	81	83	45	67	37	53	64	63	74
NH Cherry Point	80	73	71	92	91	52	68	44	59	72	67	83
NMC Portsmouth	78	67	67	88	83	47	79	46	59	71	64	83
Womack AMC	77	63	68	83	84	50	83	48	51	60	62	82
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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