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All Users , Region 9
Customer Service
2001
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 43 46 48
Region 9 47 54 54
30th Med Grp-Vandenberg 64 58 63
61st Med Squad-Los Angeles 57 62 53
95th Med Grp-Edwards 43 51 54
NH Camp Pendleton 50 54 60
NH Twentynine Palms 64 56 47
NMC San Diego 43 52 50
Weed ACH 50 56 61
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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