Prime Enrollees , 2002 Composite Scores, Region 1


Prime Enrollees , Region 1 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Region 1	72	67	71	88	87	41	72	44	56	64	67	87
305th Med Grp-McGuire	72	67	63	87	88	44	72	40	56	69	71	86
436th Med Grp-Dover	73	68	69	89	87	47	79	47	55	59	73	84
66th Med Grp-Hanscom	66	61	63	85	83	31	65	36	50	58	61	86
89th Med Grp-Andrews	71	66	65	86	84	46	61	49	57	62	73	88
Dewitt ACH	71	64	67	87	84	43	69	46	54	65	63	87
Guthrie AHC	72	68	71	87	84	49	76	44	56	64	69	81
Keller ACH	68	63	68	85	84	38	64	46	53	63	60	81
Kimbrough ACC-Ft Meade	72	67	68	87	87	42	75	42	54	63	65	91
NACC Groton	74	74	74	92	92	45	80	38	53	62	66	86
NACC Newport	72	71	71	87	88	44	60	40	56	69	68	90
NACC Portsmouth NH	76	71	77	93	91	44	88	46	60	55	71	86
NMCL Quantico	65	59	59	82	83	35	65	36	48	61	54	84
NNMC Bethesda	72	68	69	87	88	41	66	48	58	63	69	89
Out of Catchment Region 01	76	71	86	95	92	42	77	47	62	64	68	84
Walter Reed AMC	70	66	65	82	85	32	68	41	54	68	69	90
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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