Prime Enrollees , 2002 Composite Scores, Europe


Prime Enrollees , Europe 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Europe	72	67	70	87	85	51	84	48	53	60	61	84
48th Med Grp-Lakenheath	75	75	73	90	86	58	74	49	56	54	72	89
52nd Med Grp-Spangdahlem	77	74	78	92	91	58	82	55	61	66	61	87
86th Med Grp-Ramstein	76	71	76	91	89	56	82	54	61	55	70	89
Heidelberg MEDDAC	70	63	68	85	81	44	86	46	45	61	63	83
Landstuhl Regional MedCen	70	66	67	84	82	47	82	47	47	55	60	83
Wuerzburg MEDDAC	73	64	66	86	85	54	100	46	55	67	57	81
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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