Prime Enrollees , 2002 Composite Scores, Asia


Prime Enrollees , Asia 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Asia	71	69	71	90	88	55	63	45	55	59	59	84
121st Gen Hosp-Seoul	70	65	70	86	86	64	67	46	46	68	55	80
18th Med Grp-Kadena AB	77	77	74	90	92	59	*******	53	64	64	65	86
374th Med Grp-Yokota AB	76	79	78	90	93	*******	*******	56	72	49	57	85
51st Med Grp-Osan AB	73	69	70	93	88	50	*******	41	55	67	53	91
NH Guam-Agana	77	75	73	93	88	*******	*******	57	59	81	64	87
NH Okinawa	74	72	72	93	90	*******	*******	44	60	53	60	86
NH Yokosuka	69	63	67	87	86	51	*******	37	47	55	57	84
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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