Prime Enrollees , 2002 Composite Scores, Alaska


Prime Enrollees , Alaska 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Alaska	73	69	70	86	85	54	76	47	57	63	63	85
3rd Med Grp-Elmendorf	74	67	69	87	87	54	73	52	61	71	68	86
Bassett ACH	68	70	67	82	82	52	81	41	46	51	52	80
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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