Prime Enrollees , 2002 Composite Scores, Region 4


Prime Enrollees , Region 4 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Region 4	74	67	72	89	87	51	80	51	60	68	63	85
16th Med Gr-Hurlburt Field	74	67	74	92	87	45	84	51	59	59	60	86
325th Med Grp-Tyndall	76	70	69	89	86	54	85	56	62	62	65	89
42nd Med Grp-Maxwell	76	71	71	88	89	52	80	53	56	68	70	89
81st Med Grp-Keesler	76	68	75	92	86	59	91	52	61	68	62	82
96th Med Grp-Eglin	71	61	63	87	81	48	86	51	52	60	68	84
Fox AHC	75	69	74	86	89	49	79	50	56	69	64	89
Lyster ACH	69	66	70	86	81	44	70	39	46	57	54	89
NH Pensacola	75	70	74	89	86	51	80	52	58	71	58	86
Out of Catchment Region 04	75	64	73	89	90	52	77	49	67	72	63	84
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users