Prime Enrollees , 2002 Composite Scores, Region 5


Prime Enrollees , Region 5 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Region 5	71	65	72	88	85	44	69	44	56	63	66	83
375th Med Grp-Scott	72	67	74	89	85	36	69	49	61	58	63	88
74th Med Grp-Wright-Patt	75	70	74	89	87	50	77	52	62	58	74	88
Blanchfield ACH	72	64	67	84	82	50	73	47	57	74	73	78
Ireland ACH	72	66	69	86	87	52	73	53	56	58	65	85
NH Great Lakes	71	68	67	90	85	50	64	47	55	71	64	80
Out of Catchment Region 05	69	60	76	90	85	36	66	33	50	61	60	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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