Prime Enrollees , 2002 Composite Scores, Region 9


Prime Enrollees , Region 9 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Region 9	74	67	69	86	86	57	82	53	55	67	64	83
30th Med Grp-Vandenberg	76	72	72	87	87	62	86	54	58	56	66	88
61st Med Squad-Los Angeles	73	65	64	82	90	39	70	56	65	72	71	87
95th Med Grp-Edwards	76	67	71	94	90	54	88	51	54	67	68	89
NH Camp Pendleton	74	67	71	85	85	56	82	53	58	67	63	81
NH Twentynine Palms	74	65	71	89	87	61	94	53	52	60	69	76
NMC San Diego	73	69	69	85	86	57	78	53	54	70	62	84
Weed ACH	72	68	71	86	83	62	86	46	47	60	61	78
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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