Prime Enrollees , 2002 Composite Scores, Region 10


Prime Enrollees , Region 10 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	73	66	70	87	86	49	79	49	56	63	65	84
Region 10	75	69	72	89	88	46	81	56	59	63	70	86
60th Med Grp-Travis	73	70	71	87	84	47	79	53	56	61	65	87
NH LeMoore	79	76	80	92	93	57	84	66	64	68	61	81
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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