Enrollees with Military PCM , Courteous and Helpful Office Staff, All Regions


Enrollees with Military PCM , All Regions Courteous and Helpful Office Staff 2002
	Courteous and Respectful	Helpful
Benchmark	93	87
CONUS MHS	90	82
Region 1	91	84
Region 2	88	79
Region 3	89	79
Region 4	91	85
Region 5	90	85
Region 6	90	83
Region 7/8	91	84
Region 9	90	79
Region 10	90	86
Region 11	94	85
Region 12	91	87
Europe	91	83
Asia	93	86
Latin America	86	81
Alaska	91	81
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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