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Enrollees with Military PCM , Region 1 Courteous and Helpful Office Staff 2002 |
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| Courteous and Respectful | Helpful | |
| Benchmark | 93 | 87 |
| CONUS MHS | 90 | 82 |
| Region 1 | 91 | 84 |
| 305th Med Grp-McGuire | 91 | 84 |
| 436th Med Grp-Dover | 93 | 84 |
| 66th Med Grp-Hanscom | 90 | 80 |
| 89th Med Grp-Andrews | 90 | 81 |
| Dewitt ACH | 90 | 84 |
| Guthrie AHC | 91 | 84 |
| Keller ACH | 88 | 81 |
| Kimbrough ACC-Ft Meade | 89 | 83 |
| NACC Groton | 94 | 89 |
| NACC Newport | 91 | 84 |
| NACC Portsmouth NH | 95 | 90 |
| NMCL Quantico | 89 | 75 |
| NNMC Bethesda | 91 | 82 |
| Out of Catchment Region 01 | 98 | 98 |
| Walter Reed AMC | 87 | 76 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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