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Enrollees with Military PCM , Region 12 Courteous and Helpful Office Staff 2002 |
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| Courteous and Respectful | Helpful | |
| Benchmark | 93 | 87 |
| CONUS MHS | 90 | 82 |
| Region 12 | 91 | 87 |
| 15th Med Grp-Hickam | 95 | 89 |
| NMCL Pearl Harbor | 93 | 84 |
| Tripler AMC | 89 | 88 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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