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Enrollees with Military PCM , Europe How Well Doctors Communicate 2002 |
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| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 89 | 92 | 91 | 83 |
| CONUS MHS | 84 | 90 | 87 | 80 |
| Europe | 83 | 92 | 85 | 80 |
| 48th Med Grp-Lakenheath | 83 | 91 | 87 | 82 |
| 52nd Med Grp-Spangdahlem | 89 | 94 | 91 | 89 |
| 86th Med Grp-Ramstein | 90 | 95 | 90 | 82 |
| Heidelberg MEDDAC | 80 | 91 | 84 | 73 |
| Landstuhl Regional MedCen | 80 | 88 | 84 | 78 |
| Wuerzburg MEDDAC | 82 | 94 | 83 | 81 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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