Enrollees with Military PCM , 2002 Composite Scores, Asia


Enrollees with Military PCM , Asia 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	72	67	69	86	85	49	78	49	55	64	65	84
Asia	71	69	71	90	88	56	64	44	54	58	59	84
121st Gen Hosp-Seoul	70	66	71	86	87	65	68	45	45	67	53	80
18th Med Grp-Kadena AB	77	77	74	89	92	59	*******	51	63	65	65	86
374th Med Grp-Yokota AB	75	78	78	90	93	*******	*******	54	69	47	55	84
51st Med Grp-Osan AB	73	69	69	93	87	50	*******	40	54	68	53	90
NH Guam-Agana	76	74	73	92	87	*******	*******	56	56	78	69	86
NH Okinawa	73	71	71	93	89	*******	*******	44	59	52	61	86
NH Yokosuka	69	63	67	87	86	51	*******	35	46	55	58	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users