Enrollees with Military PCM , 2002 Composite Scores, Region 3


Enrollees with Military PCM , Region 3 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	72	67	69	86	85	49	78	49	55	64	65	84
Region 3	72	67	67	84	84	52	80	50	53	64	64	84
20th Med Grp-Shaw	69	65	64	85	82	48	82	41	48	55	59	89
45th Med Grp-Patrick	76	70	73	89	85	55	80	56	57	65	67	93
6th Med Grp-MacDill	71	66	72	86	84	47	77	48	52	57	55	91
78th Med Grp-Robins	72	68	63	88	87	48	80	45	54	62	70	85
Eisenhower AMC	67	61	57	77	83	49	77	44	51	57	56	84
Martin ACH	70	65	65	79	84	57	80	48	49	60	70	79
Moncrief ACH	73	72	74	84	78	57	84	53	49	68	61	82
NH Beaufort	74	68	74	87	88	60	79	53	51	65	77	80
NH Charleston	73	70	72	85	86	53	85	48	52	70	65	81
NH Jacksonville	72	71	72	85	82	48	75	51	56	64	66	85
Out of Catchment Region 03	73	*******	*******	*******	*******	*******	*******	47	*******	*******	*******	95
Winn ACH	72	65	61	83	85	53	79	53	51	71	68	79
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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