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Enrollees with Military PCM , Region 5 Customer Service 2002 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 50 | 49 | 48 |
| Region 5 | 47 | 51 | 42 |
| 375th Med Grp-Scott | 43 | 31 | 36 |
| 74th Med Grp-Wright-Patt | 44 | 56 | 48 |
| Blanchfield ACH | 53 | 52 | 50 |
| Ireland ACH | 60 | 57 | 44 |
| NH Great Lakes | 54 | 57 | 36 |
| Out of Catchment Region 05 | *** | *** | *** |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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