Enrollees with Military PCM , 2002 Composite Scores, Region 6


Enrollees with Military PCM , Region 6 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	72	67	69	86	85	49	78	49	55	64	65	84
Region 6	73	68	68	87	86	52	82	50	57	63	65	84
12th Med Grp-Randolph	75	72	66	86	85	52	80	52	60	71	67	91
2nd Med Grp-Barksdale	73	71	68	87	84	57	78	48	55	58	71	90
314th Med Grp-Little Rock	75	70	75	91	86	50	83	49	57	64	63	88
59th Med Wing-Lackland	75	72	65	90	85	54	85	56	61	59	71	86
72nd Med Grp-Tinker	71	68	69	85	86	48	76	45	52	63	60	87
7th Med Grp-Dyess	79	77	80	92	91	57	86	57	60	70	68	86
82nd Med Grp-Sheppard	76	79	71	87	89	55	77	57	62	66	62	88
Bayne-Jones ACH	74	69	74	86	88	67	88	50	58	54	66	78
Brooke AMC	72	67	68	85	84	49	67	55	58	63	67	89
Darnall ACH	71	66	67	85	85	50	85	49	54	64	62	77
NH Corpus Christi	74	69	68	87	87	52	82	48	55	67	64	87
Out of Catchment Region 06	72	*******	62	94	91	*******	*******	39	54	*******	*******	83
Reynolds ACH	67	60	59	75	78	49	82	42	46	64	60	80
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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