Enrollees with Military PCM , Customer Service , Region 6


Enrollees with Military PCM , Region 6 Customer Service 2002
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	50	49	48
Region 6	55	53	48
12th Med Grp-Randolph	54	49	51
2nd Med Grp-Barksdale	56	59	57
314th Med Grp-Little Rock	46	55	50
59th Med Wing-Lackland	57	60	46
72nd Med Grp-Tinker	45	53	47
7th Med Grp-Dyess	51	63	58
82nd Med Grp-Sheppard	49	56	60
Bayne-Jones ACH	60	73	69
Brooke AMC	62	48	38
Darnall ACH	61	43	47
NH Corpus Christi	56	51	49
Out of Catchment Region 06	*******	*******	*******
Reynolds ACH	49	58	41
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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