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Enrollees with Military PCM , Region 7/8
Courteous and Helpful Office Staff
2002
  Courteous and Respectful Helpful
Benchmark 93 87
CONUS MHS 90 82
Region 7/8 91 84
10th Med Grp-USAF Academy 90 83
22nd Med Grp-McConnell 96 90
28th Med Grp-Ellsworth 93 85
341st Med Grp-Malmstrom 92 81
355th Med Gr-Davis Monthan 94 87
366th Med Gr-Mountain Home 92 86
377th Med Grp-Kirtland 92 86
509th Med Grp-Whiteman 98 90
55th Med Grp-Offutt 89 84
56th Med Grp-Luke 92 80
75th Med Grp-Hill 94 87
90th Med Grp-F.E. Warren 91 82
99th Med Grp-O'Callaghan 90 84
Evans ACH 84 77
Irwin ACH 91 85
L. Wood ACH 89 83
Munson AHC 93 88
Out of Catchment Region 08 98 88
R W Bliss AHC 86 78
William Beaumont AMC 80 77
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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