 |
 |
||
|
Enrollees with Military PCM , Region 9 Customer Service 2002 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 50 | 49 | 48 |
| Region 9 | 55 | 57 | 58 |
| 30th Med Grp-Vandenberg | 63 | 65 | 58 |
| 61st Med Squad-Los Angeles | 44 | 40 | 32 |
| 95th Med Grp-Edwards | 57 | 69 | 35 |
| NH Camp Pendleton | 55 | 60 | 52 |
| NH Twentynine Palms | 59 | 62 | 58 |
| NMC San Diego | 56 | 54 | 64 |
| Weed ACH | 72 | 63 | 52 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||