Enrollees with Civilian PCM , Getting Care Quickly , All Regions


Enrollees with Civilian PCM , All Regions Getting Care Quickly 2002
	Advice over Telephone	Wait for Routine Visit	Wait for Urgent Care	Wait More than 15 Minutes Past Appointment
Benchmark	83	78	83	63
CONUS MHS	81	80	81	60
Region 1	84	77	79	74
Region 2	75	72	70	58
Region 3	76	86	87	54
Region 4	81	84	77	56
Region 5	77	80	82	66
Region 6	84	82	84	57
Region 7/8	83	66	79	67
Region 9	80	80	85	55
Region 10	86	67	72	61
Region 11	85	93	*******	71
Region 12	*******	*******	*******	*******
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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